Cognitive RPA takes intelligence to another level
What are the primary use cases of Cognitive RPA?
By using terminology extraction and natural language understanding, versatile robots can be built that can understand complex commands and link multiple sequences of actions according to the…
What is Customer Engagement? Definition, Examples, Importance Amazon Ads
What is customer engagement? Definition, benefits, and
This loyalty becomes especially crucial in a competitive environment, where retaining existing customers is often more cost-effective than acquiring new ones. Fostering strong customer…
NLP vs NLU vs. NLG: the differences between three natural language processing concepts
NLP vs NLU: Whats The Difference? BMC Software Blogs
However, with natural language understanding, you can simply ask a question and get the answer returned to you in a matter of seconds. As the technology available for natural language understanding…
Natural Language Processing Chatbot: NLP in a Nutshell
Natural Language Processing NLP & Why Chatbots Need it by Casey Phillips
Deep learning chatbot is a form of chatbot that uses natural language processing (NLP) to map user input to an intent, with the goal of classifying the message for a…
Differences Between Conversational AI vs Traditional Chatbot
Conversational AI and other AI solutions aren’t going anywhere in the customer service world. In a recent PwC study, 52 percent of companies said they ramped up their adoption of automation and conversational interfaces because of COVID-19.…